Wiltshire Council COVID-19 Update 12 February


Latest Wiltshire COVID-19 cases

Although the number of cases in Wiltshire is below the national average and rates have fallen again, there's still a long way to go.
The rate of cases per 100k has decreased from 182.4 to 140.8.
The sacrifices we're all making are having a very positive impact, but we all need to keep playing our part to stop the spread of the virus, so please remember - stay at home, protect the NHS, save lives.


Families urged to keep following the rules and stay safe this half term

We are urging parents, children and young people to continue to follow social distancing guidance during the half term holidays.

During half term, parents can form a childcare bubble for a child under 14, with one other household, ideally who live locally. The childcare bubble is for childcare only and should not be used to mix with another household for social reasons.

A childcare bubble is different to a support bubble which is a support network linking two households. You can only form a support bubble if you meet one of the following criteria:
•You live by yourself
•You have a child under one
•You're a single adult living with one or more children under 18
•You're the only adult in your household not in need of continuous care
•You have a child under 5 with a disability who requires continuous care
•You're aged 16 or 17 living with others of the same age and without any adults

Full guidance for half term


Eligible unpaid carers in Wiltshire can now apply for PPE, following government announcement

Wiltshire’s eligible unpaid carers will be able to receive PPE following updated government guidance published last week.

We are working closely with charity Carer Support Wiltshire to ensure unpaid carers receive the PPE they need to keep those they care for, and themselves safe.

Carers can request PPE if they care for or go into the home of someone they don’t live with to provide care or support.

Full details on PPE available for unpaid carers


Mental health forum members have produced a guide to local support services

People with lived experience of mental ill health have produced their own comprehensive guide to mental health and wellbeing services on offer in Wiltshire.

Members of the Wiltshire Mental Health Open Forum worked together to compile the Wiltshire Mental Health and Wellbeing Support Services list, which details where adults, children and young people can get support, counselling, and advice on topics such as addiction, bereavement and homelessness.

Set up in July 2020, the forum is a joint collaboration between Healthwatch Wiltshire and mental health service provider Avon and Wiltshire Mental Health Partnership NHS Trust (AWP), and is supported by a range of organisations including Wiltshire Council, Richmond Fellowship, Carer Support Wiltshire and Citizens Advice.

Download the Wiltshire Mental Health and Wellbeing Support Services List


More than 1,300 people attended our Local Plan review engagement sessions, and the consultation continues

The last of our online engagement sessions to explain more about the ongoing Local Plan review consultation has ended, with 1,321 people joining the events.
The sessions were an opportunity for people to find out more about the proposals in their local area, and to ask questions about the plans and the consultation. In total, the council held 17 events, 15 related to towns and a city in the county, and two on plans for rural areas.

Although the online engagement events have now finished, you can still view the presentations from the events, view all the consultation documents, and have your say on the consultation, which ends on 9 March. All the information, including how to submit comments, is available on our website.

Full details on the Local Plan review engagement sessions




We have received a Green Homes Grant to progress our Housing Energy Efficiency Programme

We have been successful in our bid for a Green Homes Grant of £546,500, which will target work to be carried out to improve 100 of our least energy efficient homes as part of our Housing Energy Efficiency programme.

We received the funding through the Government's Local Authority Delivery (LAD) scheme and it will be used to help deliver the Housing Energy Efficiency programme, which aims to bring all council houses in Wiltshire up to an EPC B energy rating over the next 10 years.

Full details on our successful bid for a Green Homes Grant



Wiltshire Council COVID-19 Update 5 February


Latest Wiltshire COVID-19 cases

Although the number of cases in Wiltshire is below the national average and rates have fallen again, there's still a long way to go.
The rate of cases per 100k has decreased from 268 to 182.4.
It's going in the right direction, which is great, but we all need to keep playing our part to stop the spread of the virus, so please remember - stay at home, protect the NHS, save lives.


Support for people who need transport to get to their vaccination appointment

 We're making sure all residents are able to get to their COVID-19 vaccination appointments.

If you have an appointment (or know someone that does) and are having trouble accessing transport to get to your appointment, we can help.

The following transport options are available:
•your own vehicle, public transport or a private taxi
•via family, friends or neighbours
•the Link Schemes running across Wiltshire
•rescheduling their appointment to a different time and day when you do have access to transport
•If none of the above are available, call the Wiltshire Wellbeing Hub on 0300 003 4576 and we can help arrange transport

Full details on the support available


Half term holiday childcare for parents working to support the COVID-19 response


We've been working with local childminders to provide a directory of half term paid-for childcare for those working as critical workers during the holiday.

Details of the provision has been shared with health partners initially, so Wiltshire residents working directly to support the COVID-19 response can access childcare provision during half term.

Now these details will also be available to any parents looking for paid-for childcare during the February half term, who are having difficulties. Parents are asked to email This email address is being protected from spambots. You need JavaScript enabled to view it. for details of providers with vacancies in their area.

The first option for any parent needing childcare during the February half term school holidays is to consider forming a childcare bubble locally.

The government has said that people who need childcare during the school holidays for a child under 14 can form a childcare bubble with one other household - ideally who live locally.

For parents working to support the COVIC -19 response


Local help available during Children's Mental Health Week

The COVID-19 pandemic, national lockdowns and concerns about exams have all increased anxiety and had a negative impact on the mental health of many children in the UK.

We are supporting Place2Be's Children's Mental Health Week which takes place from 1 to 7 February 2021 and seeks to raise awareness of children's mental health and the support services and resources available locally.

According to Place2Be, one in six school-aged children in the UK has a diagnosable mental disorder, an increase from one in nine in 2017.

More help on local help available


People urged to vote by post and have their say in a safe way

We're urging people to register to vote by post, with a number of elections and referendums due to take place later this spring.

On 6 May, registered voters will be able to have their say in the Police and Crime Commissioner, unitary, and town and parish council elections, as well as a number of neighbourhood planning referendums.

Due to the ongoing pandemic, Wiltshire's Returning Officer is asking that as many people as possible register to vote via post.

To avoid the risk of fraud, a signature is required when applying for a postal vote. Anyone unable to print a postal vote application form at home should call us on 0300 456 0112 and we can arrange for a copy to be posted out.

For those who haven't already registered to vote by post, details on how to do so are included on the Household Enquiry Form that we recently sent to households.

The Household Enquiry Form is to help us ensure our electoral register records are as up-to-date as possible.

More details on the upcoming May 2021 elections 


Let us know what you think about future developments in Wiltshire

The consultation on the Wiltshire Local Plan review is open until 9 March, so please do take part to have your say on where future development – including housing, infrastructure and land for employment – may be built in your area in the next 15 years.

Find out more and have your say


Wiltshire Council COVID-19 Update 30 January


Latest Wiltshire COVID-19 cases

Although the number of cases in Wiltshire is below the national average and rates have fallen again, there's still a long way to go.
The rate of cases per 100k has decreased from 357.6 to 264.2.
We all need to keep playing our part to stop the spread of the virus, so please remember - stay at home, protect the NHS, save lives


Childcare during half term holidays

If you need childcare during the February half term holiday, please remember that you can form a childcare bubble with one other household only.

A childcare bubble is where one household links with one other household to provide informal childcare to anyone under 14. All adults in both households must agree to this arrangement.

Members of either household can provide childcare in a home or public place. This includes overnight care.

You can only have one childcare bubble with one other household. This means no household should be part of more than one childcare bubble.

You can only use a childcare bubble for childcare.

You cannot use a childcare bubble to mix with another household for other reasons.

If you form a childcare bubble, it’s best if this is with a household who live locally. This will help prevent the virus spreading.

Find guidance on making a childcare bubble with another household


Government guidance on the closure of skateparks during national lockdown


We are being encouraged to look after our personal health and wellbeing by taking physical exercise, in our local area only, and limited to once a day.

There have been several questions about whether outdoor skateparks are permitted to be open for use.

Indoor and outdoor skateparks must close during the period of lockdown in England. Outdoor skateboarding should only take place on your own, with household members or with one other person.


Household Enquiry Forms have been sent out

To help keep our electoral records up to date, this week we have sent out household notification letters to every household in Wiltshire, so please keep an eye out for those.

If anyone eligible to vote is not listed on the form, then that person needs to register on the 'register to vote' website or they can phone us on 0300 456 0112.

If anyone needs to be removed for any particular reason, there are clear instructions on the letter on how to do this.

You’ll also find details on how to register to vote by post if you haven’t already.


Don’t forget to have your say on future developments in Wiltshire

The consultation on the Wiltshire Local Plan review is open until 9 March, so please have your say on where future development – including housing, infrastructure and land for employment – may be built in your area in the next 15 years.

There are two remaining online engagement sessions on Monday and Tuesday next week to discuss rural areas. To find out more about the Local Plan review, view documents, have your say, and sign up for one of the two remaining online engagement sessions visit the link below.

Find out more about the Wiltshire Local Plan


Wiltshire Citizens Advice recent changes to general advice services

With the new national lockdown, the Wiltshire Citizens Advice drop-in services remain closed. However, they are continuing to provide advice services over the phone and by email.

To support this they've recently changed their adviceline service to a freephone number 0800 144 8848. It is now free to call in Wiltshire from mobiles and landlines. They also have more advisers than ever before answering calls.

They have also have a dedicated page on their local website for people to securely email.



Wiltshire Council Covid-19 Update - 25 January


Wiltshire COVID-19 Public update - Live!

We will be broadcasting our fourth live public COVID-19 update this week, which will include an NHS update on the local vaccination programme, the latest local information on the council’s response, and answering questions sent in by residents.

The broadcast takes place on Wednesday 27 January at 7pm. The live briefing will be broadcast via Microsoft Teams.

Wiltshire Council Leader, Cllr Philip Whitehead, will once again be joined by Terence Herbert, Chief Executive of Wiltshire Council, and Kate Blackburn, Director of Public Health, to help guide people through the latest information and regulations.

They will also be joined by Andy Brown, the council’s Corporate Director for Resources, who will be providing a financial update following the recent publication of the draft budget proposals for 2021/2022, which outlines how the council will help the county recover from COVID-19.

Gill May, Director of Nursing and Quality for the BaNES, Swindon and Wiltshire CCG, will be on hand to provide an update on the local rollout of the COVID-19 vaccination programme.

The broadcast will also be an opportunity to hear about the latest rate of COVID-19 cases in Wiltshire, arrangements in place to mitigate the spread of the virus, and the work we're continuing to do to support residents and businesses at this time.

You can submit any questions you have about COVID-19 and the local response in advance by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. no later than 5pm today (Monday 25 January).

The briefing will also be recorded and available via our YouTube channel as soon as possible afterwards.


Latest News from Wiltshire Council 

Minor Injury Units in Chippenham and Trowbridge to temporarily close as part of COVID-19 response 

The Minor Injury Units (MIUs) at Chippenham Community Hospital and Trowbridge Community Hospital will close temporarily from 5pm on Wednesday 8 April 2020 so that staff can be redeployed across the local health and care system to provide vital additional capacity.

Both MIUs have seen a significant drop in patient numbers since the start of the COVID-19 crisis as local people increasingly follow self-care advice and seek help from the online 111 service.  The closures of these MIUs have been put in place as a temporary measure and will be reviewed on an ongoing basis with a view to reopening the units as soon as it is feasible and sustainable to do so.

The NHS and its partners across BaNES, Swindon and Wiltshire continue to work together to ensure the services provided have the resources and resilience they need to deal with the problems posed by COVID-19.

Patients with minor injuries should visit the NHS 111 online service. This will provide advice on where to go for the best care for their symptoms. People should only phone 111 if they cannot access the 111 online service.

Those patients who feel that they need a GP appointment should call their local GP practice and are likely to be offered a phone or video consultation in the first instance, unless a face-to-face appointment is absolutely necessary.  As per NHS guidance no-one with COVID-19 symptoms should attend any medical setting unless explicitly directed to do by the NHS 111 service or a 999 call operator.

Personal Protective Equipment (PPE) appeal

Personal Protective Equipment (PPE) is vital to help protect our frontline workers, allowing them to continue delivering critical services in the community, whilst also limiting the spread of COVID-19.

With high demand for PPE across the nation, Wiltshire Council and Wiltshire Police have launched a joint appeal for support from local PPE suppliers or any businesses that have stock which could be used.

We are asking local businesses for any support that they might be able to kindly provide with supplies of PPE as a short-term measure whilst national supply chains work hard to catch up with demand. This will help allow our staff and our colleagues in Wiltshire Police to continue to support our most vulnerable residents and ensure we can deliver critical services across the county at this challenging time.

The key items required are water repellent disposable surgical face masks, non-latex gloves, disposable plastic aprons and hand sanitizer (minimum 60% alcohol content).

If you know of any local businesses that can help with the supply of PPE please ask them to email This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject line PPE support.

Wiltshire wellbeing hub

Our Wiltshire Wellbeing Hub, which is available via email and phone, has been working hard to provide support for our county’s most vulnerable residents. Our teams continue to make daily calls to people identified by central government to see if these individuals require support and we have also received 781 calls to our designated hotline from other members of the community requiring assistance.

This virtual hub can be contacted by email; This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling our designated hotline, 0300 003 4576.  It’s available from 8am-8pm Monday-Friday and 10am-4pm Saturday and Sunday.

Hundreds of food parcels are being delivered across Wiltshire to help older people and families who need additional help at this time.

We’re asking Wiltshire children to make them additionally special by creating a lovely rainbow picture, with a personal message if they wish, which can be attached to the outside of the parcel as they are sent out.

Please encourage children to send pictures to: Five Rivers Health and Wellbeing Centre, Hulse Road, Salisbury SP1 3NR.

Business Support

We are administering the £10,000 grant for businesses in receipt of Small Business Rates Relief (SBRR) or rural rates relief. We are also administering the £10,000 grant for businesses in the retail, hospitality and leisure sectors with a rateable value of under £15,000 and for those businesses with a rateable value of between £15,001 and £51,000 a grant of £25,000.

Over 4,400 applications have now been received and are currently being assessed. Of these applications, 50% contain all the necessary information for the grant to be processed fairly quickly. The remainder require further assessment or due diligence resulting in a delay in processing the claim. Further messaging will be issued through the communications channels to remind businesses to provide all the information in order that they receive this vital funding as soon as possible.

So far we have transferred £5m to local businesses with further grants being issued today.

Our Public Protection team have received 59 complaints from members of the public, mainly about social distancing measures in place in those businesses that remain open with a few relating to businesses operating when it’s perceived they should be closed.

The team have also received 23 enquiries from businesses direct seeking further advice.

Interactive map to help you find local COVID-19 support

The Council has created an online interactive map that allows people to see what COVID-19 community support is available in their neighbourhood and throughout the county.

The map, which will be regularly updated, can be found at www.wiltshire.gov.uk/public-health-coronavirus and people simply have to type in their town/village/city name or a postcode in a search box and the system will automatically take them to that location and highlight the support available in that area, which will be marked by red stars. Clicking on the red stars will bring up information about the groups, including their contact details and a summary of the type of support and services they are providing.

The information on the mapping system can also be found in the Council’s regularly updated Community Groups Directory.

This system complements our Community Groups Directory and allows people to find out about the local support available with just a few clicks.

Government WhatsApp service

The government has launched a GOV.UK Coronavirus Information service on WhatsApp. The new, free to use, service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services.

This will help combat the spread of coronavirus misinformation in the UK, as well as helping ensure people stay home, protect the NHS and save lives.

The GOV.UK Coronavirus Information Service is an automated ‘chatbot’ service which will allow members of the public to get answers to the most common questions about coronavirus direct from government. The service will provide information on topics such as coronavirus prevention and symptoms, the latest number of cases in the UK, advice on staying at home, travel advice and myth busting.

The service will also allow the government to send messages to all opted-in users if required.

To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.  Please share this information with your communities.



Cllr Philip Whitehead


Local stories in and around the Malmesbury area to keep you up-to-date.


A wonderful place to visit with a wealth of attractions right on the doorstep.


Malmesbury is a beautiful town to visit in its own right and attractions include the jewel in our crown being Malmesbury Abbey, the fabulous Abbey House Gardens, and Malmesbury’s 15th century Market Cross.

For more than two and a half millennia successive generations have populated this hilltop, which forms the centre of the community we now call Malmesbury.


Town Hall, Cross Hayes, Malmesbury, Wiltshire SN16 9BZ

The Council Office is open for Council business from 9am until 5pm Monday to Thursday & Friday 9am to 4.30pm, except for Bank Holidays.

Please call us on 01666 822143, or visit our contact page here to contact a specific councillor or member of the council staff directly.