Wiltshire Council COVID-19 Update 25th November


Latest weekly COVID-19 figures in Wiltshire (as of 16 November)


The government updates its COVID-19 case rate data daily. You can view this information and check COVID-19 case rates in your local postcode area here: https://coronavirus.data.gov.uk/

COVID-19 data for Wiltshire schools, hospitals and care homes, is available here: https://www.wiltshire.gov.uk/public-health-coronavirus

Up-to-date information about the latest number of COVID-related deaths in the Wiltshire Council area can be found here: GOV.UK



COVID-19 update from Director of Public Health, Kate Blackburn

Director of Public Health, Kate Blackburn has given an update on the case rates of COVID-19 in the county and announced the most up-to-date figures for this week.

Watch the video update here.


COVID-19 testing is available seven days a week

COVID-19 testing sites are open seven days a week including weekends.
Current data shows that testing sites are much quieter at weekends than weekdays.

If you experience any COVID-19 symptoms, you must book a test immediately.

Keep playing your part.

For more information and to book a test click here.


Council services update

Many Wiltshire Council services are continuing to run during the current national restrictions (5 November to 2 December).

For more information about council services visit our website



Launch of #WiltshireTogether Champions network

The council is launching the #WiltshireTogether Champions initiative to create a network of people who can get the latest COVID-19 information out across Wiltshire. This network will help the council share accurate and factual guidance and advice, which will help counter misleading and inaccurate information being spread through social media and word of mouth.

The #WiltshireTogether Champions will be able to keep up-to-date with the latest national guidance and receive Wiltshire-specific updates, so that they can keep themselves, their families, friends and communities safe. The messages will be created by the council, ready for champions to simply share in an easy and quick way.

Anyone that is interested in signing up to become a #WiltshireTogether Champion can email their details to This email address is being protected from spambots. You need JavaScript enabled to view it..

From this week, and for the next two weeks whilst new national restrictions are in place, the council has also redeployed 36 leisure staff as #WiltshireTogether Champions out and about in towns across Wiltshire. These staff will be working with the council’s Community Engagement Managers to engage with town and parish councils, businesses and residents to remind them of the importance of playing their part to help stop the spread of the virus in Wiltshire.

The Champions will probably be in touch if they haven't already so please do say hello and support their work. Many thanks.

More information


Launch of new local COVID-19 contact tracing service

The council has launched its local COVID-19 contact tracing partnership, with the aim of contacting positive cases quickly and slowing the spread of the virus.

The council’s local service will support the NHS Test and Trace service and it will step in should the national team be unable to reach a person in Wiltshire who has tested positive for COVID-19.

If people are contacted by 0300 456 0100 they are urged to pick up as this will be Wiltshire’s contact tracers looking to pass on information and advice as well as establish any close contacts of the positive cases to ensure they too also self-isolate. People are asked to save the phone number in their phone’s contact list so that they know immediately who is trying to reach them. The council’s local tracing team is made up of members of its public health service.

Gemma Brinn of Wiltshire Council's Public Health team has shared some information about the new local COVID-19 Contact Tracing Service which you can watch on Watch on YouTube.

More information here


The Wiltshire Wellbeing Hub

Wiltshire Council's dedicated hub continues to be available to support the most vulnerable residents during the ongoing COVID-19 situation.

The hub is available to anyone who is struggling during this difficult time, such as people who are identified as clinically extremely vulnerable or self-isolating and don’t have a support network around them or know where to get help.

People can get in touch with the hub via email at This email address is being protected from spambots. You need JavaScript enabled to view it.
or by calling 0300 003 4576.

The hub is open 9am to 5pm Monday to Friday and 10am to 4pm Saturday and Sunday.


New Local Restrictions Support Grant scheme opens for applications

We’ve launched the Local Restrictions Support Grant scheme after receiving over £7 million of Government funding to support local businesses.

This new scheme is aimed at those businesses required to close due to the national restrictions which started on 5 November 2020.

One-off grants will be awarded to eligible businesses to support them during the four-week closure and help them with the ongoing challenges presented by coronavirus. Eligible businesses that have:
•properties with a rateable value of £15,000 or under will receive grants of £1,334
•properties with a rateable value of between £15,000 and £51,000 will receive grants of £2,000
•properties with a rateable value of £51,000 or over will receive grants of £3,000

More information


Wiltshire Council COVID-19 Update 28th October 2020



The council will be publishing Covid-19 case statistics for Wiltshire every week through its channels.  This week’s statistics (as at 22 October) are attached to this newsletter.  



COVID-19 Play Your Part


Medium Local COVID Alert Level 


COVID-19 Poster


COVID -19 Poster Polish version

See download below 

COVID 19 Poster Arabic version 

 See download below

COVID-19 Business and Employees Tool Kit

 See download below

COVID-19 Self-isolation guidance poster



All the latest guidance and advice published by Government can also be sent directly to you by clicking the following link:  GOV.UK COVID-19 updates.

If there are any additional resources or formats you think would be beneficial for your communities please do get in contact with our Communications Team This email address is being protected from spambots. You need JavaScript enabled to view it..



COVID-19 Schools update


Precautionary COVID-19 measures taken at schools in Wiltshire

Following advice from public health professionals, 25 education settings, including independent and boarding schools in Wiltshire are currently taking precautionary COVID-19 measures due to positive cases being confirmed in their settings.  This information is correct as at 9.00am on 23 October.


Whilst the number of positive cases are very low in each setting, a total of 1,610 pupils are currently being asked to self-isolate to ensure any risk of transmission is kept as low as possible. The self-isolation of the pupils is very precautionary to minimise any risk to others and to reduce onward transmission of the virus.

 All schools are working closely with the Public Health team at Wiltshire Council to ensure all the necessary measures are in place.



Business update

The Chancellor has announced the following increased support for businesses:

Job Support Scheme

The original scheme, starting on 1 November 2020, saw employers paying a third of their employees’ wages for hours not worked and required employees to be working 33% of their normal hours. Yesterday’s announcement means the employer contribution to those unworked hours has been reduced to 5% and the minimum hours requirements reduced to 20%, so those working just one day a week will be eligible.

Employers will continue to receive the £1,000 Job Retention Bonus for each employee retained until February 2021.

The Job Support Scheme Closed which supports those businesses legally required to close remains unchanged.

More information can be found in the Job Support Scheme Open Factsheet


Self-employed Grant

The amounts of profit covered by the two forthcoming self-employed grants has been increased from 20% to 40%, meaning the maximum grant will increase from £1,875 to £3,750. The first grant will cover a three-month period from the start of November 2020 until the end of January 2021. The second grant will cover a three-month period from the start of February until the end of April 2021.

Business Grants

Cash grants of up to £2,100 per month will be available, primarily for businesses in the hospitality, accommodation and leisure sector that may be adversely impacted by the restrictions in high-alert areas. Businesses in Very High alert level areas may qualify for up to £3,000 per month.

More information can be found in the Business Grants Factsheet: 

Read the Chancellor’s announcement in full here


COVID-19 Wiltshire Business and Employee Tool Kit

The council has produced a COVID-19 Business and Employee Tool Kit to help provide useful advice and guidance to support. Within it you’ll find a range of resources including symptoms step-by-step guides, advice on car sharing, guidance on staying safe outside of work, and a lot more.

A copy of the tool kit is attached to this newsletter and is available to download here. 



Self-isolation £500 payment for people on low income who cannot work from home

 A £500 payment is available for people who have to self-isolate, on a low income and will lose money because they cannot work from home.

 If they are self-isolating because they’ve come home from another country this does not mean they are eligible, they must have a unique Test and Trace number provided by the NHS to qualify.

 To be eligible a person must:

·     have been asked to self-isolate by NHS Test and Trace after Monday, 28 September 2020 and have a unique Test and Trace number provided by the NHS

·     are employed or self-employed

·     have lost income by being unable to work from home while self-isolating

They must also be receiving at least one of the following benefits:

·     Universal Credit

·     Pension Credit

·     Housing Benefit

·     Income Support

·     income-based Jobseeker's Allowance

·     income-based Employment Support Allowance

·     Working Tax Credit


The council is in the process of finalising a system to allow people to claim for this payment as quickly and easily as possible, and this will be live next week. People who are eligible for this payment will be able to make a backdated claim to 28 September 2020. 

More information on how to apply locally will be available on the council’s council tax and benefits pages next week. In the meantime, more information can also be found on the government website.







  • DownloadCOVID 19 LOMP Poster Polish translation
  • DownloadCOVID 19 LOMP Poster Arabic Translation A4 white
  • DownloadCOVID 19 Business and Employees Tool Kit
  • Wiltshire Council COVID-19 Update 2nd October

    NHS COVID-19 App

    Over 14 million people have downloaded the new NHS COVID-19 app since it went live last week.

    The app is used alongside traditional contact tracing, to notify you if you've come into contact with someone who later tests positive for coronavirus.

    It helps the NHS understand where and how quickly the virus is spreading, so it can respond quickly and effectively. The app helps the NHS track the virus, not you individually.

    It uses your smartphone’s existing “Exposure Logging” feature to work out if you have spent time near other app users who have tested positive for coronavirus (COVID-19).

    You can download it via the App Store or Google Play.

    Watch a short video on how the process works



    Green Homes Grant now available

    Homeowners, including landlords, can now apply for a voucher worth up to £5,000 to hire tradespeople to install heat saving measures such as insulation in their homes, helping them save money and the planet.

    Low income households can get 100% of the costs of work covered up to £10,000.

    The Green Homes Grant scheme is available until the end of March 2021

    Find out more about the scheme


    The Scottish and Southern Electricity Resilience Community Fund

    The Scottish and Southern Electricity (SSE) Resilience Community Fund, which offers grants to support community resilience, is now open for applications from parish and town councils.

    However due to COVID-19, the criteria has been changed for this year’s applications. Grants will be given to schemes that have a direct impact and benefit to the priority vulnerable groups who are self-isolating. 


    Latest News from Wiltshire Council 

    Minor Injury Units in Chippenham and Trowbridge to temporarily close as part of COVID-19 response 

    The Minor Injury Units (MIUs) at Chippenham Community Hospital and Trowbridge Community Hospital will close temporarily from 5pm on Wednesday 8 April 2020 so that staff can be redeployed across the local health and care system to provide vital additional capacity.

    Both MIUs have seen a significant drop in patient numbers since the start of the COVID-19 crisis as local people increasingly follow self-care advice and seek help from the online 111 service.  The closures of these MIUs have been put in place as a temporary measure and will be reviewed on an ongoing basis with a view to reopening the units as soon as it is feasible and sustainable to do so.

    The NHS and its partners across BaNES, Swindon and Wiltshire continue to work together to ensure the services provided have the resources and resilience they need to deal with the problems posed by COVID-19.

    Patients with minor injuries should visit the NHS 111 online service. This will provide advice on where to go for the best care for their symptoms. People should only phone 111 if they cannot access the 111 online service.

    Those patients who feel that they need a GP appointment should call their local GP practice and are likely to be offered a phone or video consultation in the first instance, unless a face-to-face appointment is absolutely necessary.  As per NHS guidance no-one with COVID-19 symptoms should attend any medical setting unless explicitly directed to do by the NHS 111 service or a 999 call operator.

    Personal Protective Equipment (PPE) appeal

    Personal Protective Equipment (PPE) is vital to help protect our frontline workers, allowing them to continue delivering critical services in the community, whilst also limiting the spread of COVID-19.

    With high demand for PPE across the nation, Wiltshire Council and Wiltshire Police have launched a joint appeal for support from local PPE suppliers or any businesses that have stock which could be used.

    We are asking local businesses for any support that they might be able to kindly provide with supplies of PPE as a short-term measure whilst national supply chains work hard to catch up with demand. This will help allow our staff and our colleagues in Wiltshire Police to continue to support our most vulnerable residents and ensure we can deliver critical services across the county at this challenging time.

    The key items required are water repellent disposable surgical face masks, non-latex gloves, disposable plastic aprons and hand sanitizer (minimum 60% alcohol content).

    If you know of any local businesses that can help with the supply of PPE please ask them to email This email address is being protected from spambots. You need JavaScript enabled to view it. with the subject line PPE support.

    Wiltshire wellbeing hub

    Our Wiltshire Wellbeing Hub, which is available via email and phone, has been working hard to provide support for our county’s most vulnerable residents. Our teams continue to make daily calls to people identified by central government to see if these individuals require support and we have also received 781 calls to our designated hotline from other members of the community requiring assistance.

    This virtual hub can be contacted by email; This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling our designated hotline, 0300 003 4576.  It’s available from 8am-8pm Monday-Friday and 10am-4pm Saturday and Sunday.

    Hundreds of food parcels are being delivered across Wiltshire to help older people and families who need additional help at this time.

    We’re asking Wiltshire children to make them additionally special by creating a lovely rainbow picture, with a personal message if they wish, which can be attached to the outside of the parcel as they are sent out.

    Please encourage children to send pictures to: Five Rivers Health and Wellbeing Centre, Hulse Road, Salisbury SP1 3NR.

    Business Support

    We are administering the £10,000 grant for businesses in receipt of Small Business Rates Relief (SBRR) or rural rates relief. We are also administering the £10,000 grant for businesses in the retail, hospitality and leisure sectors with a rateable value of under £15,000 and for those businesses with a rateable value of between £15,001 and £51,000 a grant of £25,000.

    Over 4,400 applications have now been received and are currently being assessed. Of these applications, 50% contain all the necessary information for the grant to be processed fairly quickly. The remainder require further assessment or due diligence resulting in a delay in processing the claim. Further messaging will be issued through the communications channels to remind businesses to provide all the information in order that they receive this vital funding as soon as possible.

    So far we have transferred £5m to local businesses with further grants being issued today.

    Our Public Protection team have received 59 complaints from members of the public, mainly about social distancing measures in place in those businesses that remain open with a few relating to businesses operating when it’s perceived they should be closed.

    The team have also received 23 enquiries from businesses direct seeking further advice.

    Interactive map to help you find local COVID-19 support

    The Council has created an online interactive map that allows people to see what COVID-19 community support is available in their neighbourhood and throughout the county.

    The map, which will be regularly updated, can be found at www.wiltshire.gov.uk/public-health-coronavirus and people simply have to type in their town/village/city name or a postcode in a search box and the system will automatically take them to that location and highlight the support available in that area, which will be marked by red stars. Clicking on the red stars will bring up information about the groups, including their contact details and a summary of the type of support and services they are providing.

    The information on the mapping system can also be found in the Council’s regularly updated Community Groups Directory.

    This system complements our Community Groups Directory and allows people to find out about the local support available with just a few clicks.

    Government WhatsApp service

    The government has launched a GOV.UK Coronavirus Information service on WhatsApp. The new, free to use, service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services.

    This will help combat the spread of coronavirus misinformation in the UK, as well as helping ensure people stay home, protect the NHS and save lives.

    The GOV.UK Coronavirus Information Service is an automated ‘chatbot’ service which will allow members of the public to get answers to the most common questions about coronavirus direct from government. The service will provide information on topics such as coronavirus prevention and symptoms, the latest number of cases in the UK, advice on staying at home, travel advice and myth busting.

    The service will also allow the government to send messages to all opted-in users if required.

    To use the free GOV.UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.  Please share this information with your communities.



    Cllr Philip Whitehead


    Local stories in and around the Malmesbury area to keep you up-to-date.


    A wonderful place to visit with a wealth of attractions right on the doorstep.


    Malmesbury is a beautiful town to visit in its own right and attractions include the jewel in our crown being Malmesbury Abbey, the fabulous Abbey House Gardens, and Malmesbury’s 15th century Market Cross.

    For more than two and a half millennia successive generations have populated this hilltop, which forms the centre of the community we now call Malmesbury.


    Town Hall, Cross Hayes, Malmesbury, Wiltshire SN16 9BZ

    The Council Office is open for Council business from 9am until 5pm Monday to Thursday & Friday 9am to 4.30pm, except for Bank Holidays.

    Please call us on 01666 822143, or visit our contact page here to contact a specific councillor or member of the council staff directly.